Privacy Policy

 
Responsible for processing the website :
The lixeas.lu website is under the responsibility of the company :
LIXEAS SARL
9, rue de la Sapinière
L-8150 Bridel
 
Authorization N° 10163404/0
RCS Number : B282948
VAT Number : LU35520405
 
The lixeas.lu website is hereinafter referred to as the “Website”.
The company LIXEAS is hereinafter referred to as the “Company”.
 
Legal framework :
The purpose of this document is to comply with the General Data Protection Regulation (GDPR/RGPD) EU 2016/679.
All specific terms in this document, including “Data Controller”, “Data Processor”, “Right to be Forgotten”, “Data Portability”, are defined in the EU Regulation 2016/679.
 
Data controller :
The data controller of the Website is the Company.
 
Hosting Subcontractor :
HOSTINGER, North America (USA AZ)
 
Visitor statistics :
 
Social networks :
Facebook, Menlo Park, California, USA
 
Personal data collected:
When using the Website, users are invited to fill in four types of form:
  • Contact request form for a property advertisement, found on the advertisement details page
  • General contact request form, on the Contact page of the Website

Contact form for a property advertisement:
In the event of a request by the user to make contact for a property advertisement, the Website collects the surname, first name, e-mail address, telephone number and free text message typed by the user. The Website also collects the computer reference of the property advert.
This data is transmitted to the Company by secure computer means, to enable it to contact the user again, to provide more detailed information about the property advert, and possibly to offer the user a viewing of the property advert.
This data is stored in the Company’s e-mail software and in the database of the Company’s computer software, published by the Company and hosted by the subcontractor mentioned above. The data is hosted in the United States.
The Company reserves the right to send property advertisements similar to the one for which the User has requested contact. However, the User has the right to modify and delete these mailings.
To exercise his/her right to modify and delete these mailings, the User must send an e-mail to the Company.

 
General contact form:
In the event of a general contact request by the user, the Website collects the surname, first name, e-mail address, telephone number and free text message entered by the user.
This data is transmitted to the Company by secure computer means, to enable it to contact the user again. This data is stored in the Company’s electronic messaging software.
 
Right to be forgotten:
Users who have filled in one of the two contact forms have the right to be forgotten, in order to request that the Company stop sending them property advertisements corresponding to their search. To do this, they must send an e-mail to the Company.
 

Right to erasure:
Users who have filled in one of the two contact forms have the right to request the deletion of their personal data. Unless there is a current contract between the user and the Company (lease contract, sale mandate, rental mandate, search mandate, management mandate, co-ownership trustee mandate, purchase offer, reservation contract, sales agreement) or there is an invoice issued by the Company to the user, following a service between the two parties, the Company will proceed to delete the user’s personal data as soon as possible, following the sending of this request by e-mail or via the general Contact form on the Website.

Data portability:
In accordance with EU Regulation 2016/679, the Website user who has provided personal data through the use of one of the two contact forms is entitled to request the portability of his/her personal data from the Company.
This request must be made by e-mail or by filling in the general contact form on the Contact page of the Website.

Storage of personal data:
The company is the Data Controller for personal data. Personal data collected through the use of contact forms is stored by the subcontractor listed in the Subcontractor section. This data is stored and destroyed at their legal expiry date.

Use of cookies:
Browsing the Website may cause cookies to be installed on the user’s computer. A cookie is a small text file that does not allow the user to be identified, but records information relating to the browsing of a computer on the Internet. The data thus obtained is intended to facilitate subsequent browsing on the Website. Users may set their browsers to block and/or delete cookies produced by the Website. However, the use of the Website may be altered by the deactivation of cookies.

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